Posts

The Override Drill

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A practical habit for AI leadership thinking: rehearse stopping, pausing, and running without your AI tools before the day you actually need to. Every team using AI has a plan for when things go right. Very few have practised what happens when things go wrong: the agent sends the wrong email, the summariser starts inventing figures, or the tool simply goes down on a deadline day. Good AI leadership thinking treats the off switch as a skill, not a button. Knowing that you could override an AI system is not the same as knowing who does it, how fast, and how the work carries on afterwards. The Override Drill is a twenty-minute rehearsal, once a quarter, where a team practises taking back control from one AI tool. Fire drills exist because panic is a poor teacher. The same is true here. Why the Off Switch Gets Forgotten Control is assumed, not tested Most AI rollouts include a line like "a human can always step in." Nobody checks whether that human knows where the pa...

The Near-Miss Log

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Every AI mistake your team catches is free tuition. Write it down in sixty seconds, review it weekly, and fix the system before the miss becomes a hit. Most teams using AI already have a quiet hero. Someone spots the wrong figure in a draft report, the client name pasted into the wrong proposal, the confident summary that quotes a policy that doesn't exist. They fix it, sigh, and move on. Nobody records it. Next month, someone else catches the same kind of mistake, or doesn't. That is where AI leadership thinking has to grow up. A caught error is not a non-event. It is evidence: about where the tool is weak, where your checks work, and who is quietly carrying the risk for everyone. The Near-Miss Log turns those catches into learning. Aviation and healthcare have done this for decades. Leaders using AI can do it in one shared sheet. Why Caught Mistakes Disappear Relief erases memory When an error is caught in time, the feeling is relief, not curiosity. The fix takes...

The Mandate Card

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One page that says what your AI is allowed to do — and what kills it Before any AI tool, agent, or automation gets operational authority, write one page that names what it may do — and what kills it. Teams move fast with AI. A new agent drafts emails, an automation updates a sheet, a tool reads client files. Authority arrives quietly, often without anyone writing down what "allowed" means. When something goes wrong, the room says "the AI just did that," and nobody can point to who granted the permission. That isn't speed. It's fog. Stewardship means clarity before capability: who owns this, what may it touch, and under what condition do we pull the plug. Good AI leadership thinking starts there — not after the surprise. The Mandate Card is a one-page brief you write before go-live. No mandate, no go-live. Why Authority Without a Mandate Fails Capability arrives before consent Modern tools can send, edit, fetch, and decide with a few toggles. Th...

The Tool Sunset

Every AI tool your team adopts should arrive with a date it has to earn its place again. Most teams are good at saying yes to AI tools. A pilot here, a plug-in there, an automation someone built on a Friday afternoon. Very few teams are good at saying goodbye. Six months later there are eleven tools, three overlapping subscriptions, two automations nobody remembers building, and company data flowing to places no one has checked. That isn't innovation. It's clutter, and clutter has a cost: money, attention, and trust. Good stewardship means caring for what you already carry, not only adding more. The Tool Sunset is a simple habit that keeps your AI stack lean, owned, and honest. Why AI Tools Pile Up Adoption is easy, retirement is nobody's job Trying a new AI tool takes minutes. Turning one off feels risky, because someone might still depend on it. So nothing gets switched off, and the pile grows quietly. The hidden costs don't show on the invoice Every tool...

The Dissent Slot

AI makes agreement fast. Good leaders make disagreement safe, short, and scheduled. Here is a pattern many teams now live with: someone asks AI for a recommendation, it comes back polished and confident, and the room nods. Nobody wants to be the one slowing things down by poking holes in something that looks finished. The decision is made in ten minutes, and the doubts surface three weeks later, when they cost far more. The problem isn't the AI. It's that the friction that used to come for free, the colleague who said "wait, are we sure?", has quietly disappeared. The Dissent Slot puts it back on purpose: a short, named, rotating moment where one person's job is to argue against the proposal before the team commits. Why AI-Shaped Proposals Need a Dissenter Polish reads as certainty A well-formatted AI draft looks like it has already been through review. It hasn't. Clean structure and confident wording lower people's guard, so weak assumptions slip...

The Prompt Receipt

Attach the ask to the answer so reviewers can challenge the right thing. AI can produce a clean memo in minutes. The risk is not always the writing. It is that the polished page hides the ask that shaped it. When leaders review only the output, they debate tone and structure while the real leverage sits upstream: what was requested, what was constrained, what was ruled out, and what the model was never told. The Prompt Receipt is a short attachment that travels with every AI-shaped deliverable on a decision path. It makes the ask visible, so stewardship can land on the right surface. Why polish is not proof A fluent draft can make a weak brief feel settled. If nobody saved the prompt, the team argues about paragraphs while the original constraints drift or disappear. Reviewers inherit the ask Anyone who signs off is also signing off on the question that was asked. Without a receipt, they cannot see whether the question was fair, narrow, or loaded. Memory is not an audit trail C...

The Skill Reserve

Keep the judgment your team needs when AI takes the easy reps. AI is very good at the first pass: the draft, the summary, the first cut of the forecast, the shortlist. That is a real gift of time. It is also a quiet risk, because the first pass is where people used to learn. When the reps disappear, judgment thins out, and nobody notices until the day the tool is wrong, down, or out of its depth. Stewardship means handing the next generation a team that can still think without the tool. The Skill Reserve is a simple practice for that: name the few skills your team must never lose, and protect a small amount of unaided practice for each. Why the reps matter The first pass is the classroom Most of us learned to spot a weak argument by writing weak arguments and having them corrected. If AI writes every first draft, people end up reviewing polished text instead of building their own reasoning. Skill loss is silent No dashboard shows a skill fading. You see it later, when a rev...