The Mandate Card
One page that says what your AI is allowed to do — and what kills it Before any AI tool, agent, or automation gets operational authority, write one page that names what it may do — and what kills it. Teams move fast with AI. A new agent drafts emails, an automation updates a sheet, a tool reads client files. Authority arrives quietly, often without anyone writing down what "allowed" means. When something goes wrong, the room says "the AI just did that," and nobody can point to who granted the permission. That isn't speed. It's fog. Stewardship means clarity before capability: who owns this, what may it touch, and under what condition do we pull the plug. Good AI leadership thinking starts there — not after the surprise. The Mandate Card is a one-page brief you write before go-live. No mandate, no go-live. Why Authority Without a Mandate Fails Capability arrives before consent Modern tools can send, edit, fetch, and decide with a few toggles. Th...