The Calibration Log
Trust in AI should be earned by track record, not by how confident the answer sounds. Most teams decide how far to trust AI the way they would judge a stranger: by how polished it sounds. But AI writes a shaky guess and a solid forecast in the same assured tone. Without a record, trust drifts on mood: one bad miss and the team stops listening, one lucky hit and it stops checking. The Calibration Log fixes that with a simple running record: what AI suggested, what you decided, and what actually happened. Review it once a month, and you will know, from your own evidence, where AI has earned a longer leash and where it still needs a human gate. Why confidence is a poor guide Fluency hides uncertainty A model rarely sounds unsure. Leaders tend to over-trust it in unfamiliar areas, exactly where they are least able to check it. Quiet wins go unnoticed Teams also under-trust AI where it has been reliably right, because nobody kept score. Good stewardship means trust rests on res...